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Securing Intellectual Property With Employee Monitoring

The Challenge

Level Up! is an international online gaming company headquartered in the Republic of the Philippines. The organization is particularly well-known for its pioneering effort in introducing the Massive Multiplayer Online Role-Playing Game (MMORPG) genre to countries such as the Philippines, Brazil, and India. Level Up! was challenged by the need to protect valuable assets as well as balance the company’s core value of fun with business success.

How Did We Help

 “We looked at a couple of monitoring programs, sharing information and ‘best practices’ between our main operations here in the Philippines and another office we have in Brazil. We did comparisons of the software, with charts and component features. It came down to capabilities plus cost per client computer, said COO Christopher Syling.   “When we got to Veriato 360, we said ‘this is the one we need’.”

The Results

“One of the first things we saw is that Veriato 360 is very powerful,” said Syling. “It monitors everything. We reviewed its capabilities and appreciated its flexibility in some areas where we were sensitive to being too strict. We chose to be somewhat less strict in some cases.”

“Safety of data is important. We have defined assets to protect, and we monitor to help protect that data. We restrict access to only those approved ... but we need to be able to check files moving in and out, and to monitor those with confidential data.

Level Up! also recognized monitoring as an important investigative tool.

“We wanted to be able to validate ... to see if they’re doing something wrong or not ... and when doing that, we wanted to be able to have insightful data clearly generated by a tool. A suspicious activity may prove to be false at the end of the day, but nevertheless, we need to have a means to validate these activities and ensure our assets are protected.”

“Veriato 360 is more than an audit tool ... it is more than security ... Veriato 360 allows us to protect assets and manage productivity.”

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