cs-hero-FCHR

Easy Implementation and Launch of HR Software

The Challenge

The management team at Florida Commission on Human Relations, FCHR, had the suspicion that employee productivity was low, mostly as a result of internet misuse. After a management meeting discussing the potential problem, MIS Manager Fredrick Smith was asked to look at employee monitoring software. “We wanted to ensure employees were not abusing or misusing computer systems in our office,” said Smith. “

How Did We Help

FHCR reviewed three different monitoring software candidates, including Veriato. “I was familiar with Veriato, from computer lab work in college,” said Smith. “I remembered the product was powerful, and easy to use.” Ultimately, Veriato 360, was the best employee activity monitoring software for FCHR.

“Veriato 360 monitoring technology, as well as service and support, stood out above the competitors.”

Installing Veriato 360 immediately confirmed FCHR’s suspicions of internet abuse and low productivity.

The Results

Veriato 360 showed us not only were our suspicions correct, the misuse was more widespread, and more severe, than we thought,” said Smith. “You just shake your head and wonder ‘How could you not know to stay away from that kind of stuff?’ You could not imagine some of the things we found.”

Smith said the FCHR has an internet usage policy, and it must be signed as a condition of employment. Additionally, all computers display a Logon Notice, making the existence of employee monitoring quite clear. Use of Veriato 360 fell right in place with our written policy,” said Smith.

"Veriato 360 reminds employees that work computers are not private and are subject to monitoring."

“After the Veriato 360 presentation, numbers got better, productivity increased,” said Smith. “Employees became more conscious of their activity on the computer.” Smith said the information presented by the Veriato 360 Dashboard is impressive.

“From the Veriato 360 Dashboard, you have access to instant reports. It’s easy to change the view using dropdowns, viewing different computer and internet activity. The ease of comparison is awesome,” said Smith “You can see the information across the board. I don’t have to manually do the calculations. I can just pull the report.’

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